FREQUENTLY ASKED QUESTIONS

Orders & Deliveries

Can I cancel my order?

Can I change my order online after I have put it through?

Why haven't I received an email to confirm my order?

What payment types do you take?

How can I track my order?

What is your returns policy?

Do your products include VAT?

Why was my order payment rejected?

Can I place my order over the phone?

What are your delivery charges

Do you deliver to my Country?

Product Questions

Are Instant Effects products tested on animals?

Do your products contain parabens?

Are your products safe to use during pregnancy?

Are your products vegan?

Using the website

How do I sign up to your emails/newsletter?

Is it safe to give you my email address?

What if I have forgotten my password?

Do you use cookies on your website?

Will I be able to use your site if I have disabled cookies on my browser?

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